Custom Development

The requirement for a custom development usually emerges for one of two reasons:

• Output from a gap analysis of a business requirement versus the preferred vendor software offering
• Desire to support a new product  on an existing platform that has a feature not supported by the incumbent software

Once the requirement has been identified Citisoft can assist in a number of ways which include

• Production of the user requirement specification
• Working with the software vendor to produce a technical specification
• Negotiation with the vendor over development cost and time line for delivery
• Project Management of the implementation
• Update to work flow processes