For many asset managers, the fallout from COVID-19 has pushed the operating model to its limits. Through the extraordinary market volatility in March 2020, asset managers grappled with operational risk, poor data integration, and bandwidth shortage. In the weeks following workplace lockdowns, managers that operated on-premise, installed software were forced to maintain many of these systems in the office. As we emerge from the immediate aftermath of pandemic shutdowns, asset managers must ask: What is the normal we should go back to? And how can we modernize our operations during an economic downturn?
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