Citisoft understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, citisoft.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Information about Us
“Citisoft” (Our/We/Us) is comprised of Citisoft PLC, a company registered in England under company number 1968753 with its registered office at 63 Queen Victoria Street, London EC4N 4UA and Citisoft Inc., a company incorporated in Delaware, United States of America under number 3565972 with its official office address at 343 Congress Street, Boston, MA 02210, USA. This website represents both legal entities and respects the privacy rights of users in all regions of operations.
What does this policy cover?
What personal data do We collect from the people that visit Our blog, website or app?
When registering on Our Site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do We collect data?
We collect data from you when you register on our site or enter information on Our Site.
How do We use your data?
We may use the data We collect from you when you register, sign up for Our newsletter, respond to a survey or marketing communication, or use certain other site features in the following ways:
How and where do We store your data?
We only keep your personal data for as long as We have your permission to keep it.
Your data may be stored in the USA or the European Economic Area (“the EEA”). You are deemed to accept and agree to this by using Our Site and submitting information to Us. We will take all reasonable steps to ensure that your data is maintained safely and securely in accordance with EU’s General Data Protection Regulations (“GDPR”).
How do We protect your data?
We do not use vulnerability scanning and/or scanning to PCI standards.
We only provide articles and information. We never ask for credit card numbers.
We use regular Malware Scanning.
Do We share your data?
We will not share any of your data with any third parties for any purposes other than where, in certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.
Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the data confidential. In addition, all sensitive data you supply is encrypted via Secure Socket Layer (SSL) technology.
Do We use 'cookies'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
We have implemented the following:
We, along with Google use first-party cookies (such as the Google Analytics cookies) to compile data regarding user interactions as they relate to Our Site.
Users can prevent their data from being used by Google Analytics by downloading and installing the Google Analytics opt-out add-on for your web browser. The Google Analytics opt-out add-on is designed to be compatible with Chrome, Internet Explorer 11, Safari, Firefox and Opera. To function, the opt-out add-on must be able to load and execute properly on your browser. For Internet Explorer, 3rd-party cookies must be enabled.
California Online Privacy Protection Act, CalOPPA
According to CalOPPA, We agree to the following:
How does Our Site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does Our Site allow third-party behavioral tracking?
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, COPPA puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices We will take the following responsive action, should a data breach occur:
General Data Protection Regulation (GDPR)
The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU residents’ data privacy. We meet GDPR’s requirements to only market to EU residents who provide a clear affirmative act establishing a freely given, specific, informed and unambiguous indication of the data subject’s agreement to the processing of personal data relating to him or her.
Access to your data
Upon request, We will provide you with information about whether We hold any of your personal data. If you provide Us with your personal data, you have the following rights with respect to that information:
by email at firstname.lastname@example.org; or
by post at Citisoft, 343 Congress St, Boston, MA 02110 USA, Attention: Privacy.
Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you. We will respond to a request to change, correct, or delete your personal data within a reasonable timeframe and notify you of the action We have taken.