The events of 2020 have provided a stark reminder of the importance of ensuring your business is resilient to a whole range of challenges. Supporting systems access and facilitating efficient and secure communications from non-office locations has become paramount to successfully navigating this difficult and uncertain environment.
But while investment in technology and adapting to remote work is undoubtedly front of mind for most businesses, there is also workplace evolution happening at a macro level. Across all industries, the effects of the pandemic have refocused attention on social issues such as work-life balance, mental wellbeing, and even workforce diversity—and while upgrading your technology will certainly help meet more obvious challenges of the pandemic, there is much more change happening as firms address latent social shifts.
Read more of David Higgins' thoughts on workplace evolution and growing focus on diversity in financial services in Investment Week.
