Tom Secaur Weighs in on the Battle for Talent in Ignites

As the battle for talent wages on, solutions providers are increasing salaries, bonuses, and other compensation for operations staff. From Ignites: “'The talent wars are real, with people jumping all over the place,' wrote Tom Secaur, chief operating officer at Citisoft, in an email. But some of the compensation growth might be catch-up for years of less-than-stellar pay for operations staff, he noted."

For more on who is upping compensation and what's driving these shifts, read the full article here.