Data's User Experience Problem
Bridging the gap between expectations and reality
Webinar
July 20, 2026 | 1:00 - 1:20 PM EST
Data users' expectations are rising faster than many investment managers can keep pace. As firms embed AI into their operating models and demand greater value from enterprise data, gaps in data readiness are becoming increasingly visible through poor user experiences, fragmented processes, and declining trust in information.
Join Citisoft's Data Practice for an expert discussion on the role data readiness plays in creating trusted, intuitive, and AI-ready data experiences.
Drawing on decades of experience delivering large-scale data transformation initiatives, data practice leads Derek Pratt and Adam Taylor explore:
- Why the gap between user expectations and data reality continues to widen
- How governance, architecture, metadata, and data quality influence user experience
- Common challenges that undermine trust and adoption
- What firms should prioritize to create scalable, future-ready data foundations
Closing the gap between what users expect from data and what organizations deliver starts with putting people at the centre of your data strategy. When governance, architecture and business priorities align, firms can create trusted, intuitive and AI-ready data experiences.