Citisoft’s Peter Bambrough explains how asset managers can deliver a superior client experience in his latest contribution to Global Banking & Finance review: “It may surprise some asset managers, but the term ‘superior client experience’ is not achieved by giving the client what the asset manager may want, or even what the client may say that they want; it’s actually necessary to give the client what they need.”
Read the full article for Peter’s perspective on reporting, governance, and technology that support better client relationships.